Touchstone Wireless Telephony Gateway

The Arris TG3482ER router has Gigabit WiFi, 2 Gigabit ETH-ports and 0 USB-ports.
It is also known as the Arris Touchstone Wireless Telephony Gateway.

Quick links:
Default password/Login
User Manuals

TG3482ER router specifications (specs)

System specs
CPU: 2 GHz + 1 GHz
RAM: 1024 MiB + 256 MiB
Flash: 512 MiB + 128 MiB
Custom firmwares: None
WiFi: Gigabit (abgn+ac)
WiFi bands: 2.4GHz & 5GHz
WiFi throughput: n/a
WAN: None
ETH: 2 x Gigabit ports
USB-ports: 0

Hard reset instructions for Arris TG3482ER

If your TG3482ER router is not working as it should, dropping connections or not being responsive, you should first do a reset of the router to see if the problems persist. Other scenarios where you might want to reset your router is if you've forgotten the password or misconfigured it and can't get access anymore.
Your can reset your Arris TG3482ER in the following way(s):

The 30-30-30 reset

There are no specific instructions for this model yet, but you can always do the 30-30-30 reset as follows:
  1. When router is powered on, press the reset button and hold for 30 seconds. (Use a paper clip or something sharp)
  2. While holding the reset button pressed, unplug the power of the router and hold the reset button for 30 seconds
  3. While still holding the reset button down, turn on the power to the unit again and hold for another 30 seconds.

This process usually works for resetting any router to it's factory setting.

Note: It is worth reading more about how to reset routers with the 30 30 30 reset and what the risks and considerations are when resetting your router this way, instead of just rebooting it.

Default factory settings for Arris TG3482ER

If you have performed a reset of your TG3482ER device or not changed the defaults, you should be able to access it with the following settings:

Default subnet mask:

Note: If you are using the default settings you should change them to increase security and prevent unathorized access to your network.

User Manuals for TG3482ER

Do you still have questions concerning the router that you can't find online? You can always try the manuals where most questions should be answered from the manufacturer. Below are the device manuals available for your TG3482ER.

Name Type Size Date
Users Guide (click to download) pdf 54.6 kB Dec. 21, 2017
Users Guide (click to download) pdf 133.15 kB July 20, 2016

Report error on page
(If info is incorrect)