My Cloud

The Western Digital My Cloud router has No WiFi, 1 Gigabit ETH-ports and 0 USB-ports.

Quick links:
Default password/Login


My Cloud router specifications (specs)

System specs
CPU: 650 MHz
RAM: 256 MiB
Flash: 0.5 MiB
Custom firmwares: None
Connectivity
WiFi: No ()
WiFi bands: n/a
WiFi throughput: n/a
WAN: None
ETH: 1 x Gigabit port
USB-ports: 0

Western Digital My Cloud review (quick overview)

Here is the quick comparison of how the Western Digital My Cloud compares to other routers on our site:

Average 33/100
Editor 78/100
WiFi 2/100
Hardware 20/100
Current price $169.73

For a full list of routers and how they compare to the My Cloud, check the Router Buying Guide which will help you buy the most price-competitive router.

Hard reset instructions for Western Digital My Cloud

If your My Cloud router is not working as it should, dropping connections or not being responsive, you should first do a reset of the router to see if the problems persist. Other scenarios where you might want to reset your router is if you've forgotten the password or misconfigured it and can't get access anymore.
Your can reset your Western Digital My Cloud in the following way(s):

The 30-30-30 reset

There are no specific instructions for this model yet, but you can always do the 30-30-30 reset as follows:
  1. When router is powered on, press the reset button and hold for 30 seconds. (Use a paper clip or something sharp)
  2. While holding the reset button pressed, unplug the power of the router and hold the reset button for 30 seconds
  3. While still holding the reset button down, turn on the power to the unit again and hold for another 30 seconds.

This process usually works for resetting any router to it's factory setting. If that doesn't work be sure to check out the questions and answers incase someone else has had similar problems resetting their router.

Note: It is worth reading more about how to reset routers with the 30 30 30 reset and what the risks and considerations are when resetting your router this way, instead of just rebooting it.


Default factory settings for Western Digital My Cloud

If you have performed a reset of your My Cloud device or not changed the defaults, you should be able to access it with the following settings:

Default subnet mask: 255.255.255.0

Note: If you are using the default settings you should change them to increase security and prevent unathorized access to your network.



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