Whole Home Wi-Fi

The BT Whole Home Wi-Fi router has Gigabit WiFi, 1 Gigabit ETH-ports and 0 USB-ports. It has a total combined WiFi throughput of 2600 Mpbs.

Quick links:
Default password/Login


Whole Home Wi-Fi router specifications (specs)

System specs
CPU: 1.7 GHz
RAM: 512 MiB
Flash: 256 MiB
Custom firmwares: None
Connectivity
WiFi: Gigabit (abgn+ac)
WiFi bands: n/a
WiFi throughput: 2600 Mpbs
WAN: None
ETH: 1 x Gigabit port
USB-ports: 0

Hard reset instructions for BT Whole Home Wi-Fi

If your Whole Home Wi-Fi router is not working as it should, dropping connections or not being responsive, you should first do a reset of the router to see if the problems persist. Other scenarios where you might want to reset your router is if you've forgotten the password or misconfigured it and can't get access anymore.
Your can reset your BT Whole Home Wi-Fi in the following way(s):

The 30-30-30 reset

There are no specific instructions for this model yet, but you can always do the 30-30-30 reset as follows:
  1. When router is powered on, press the reset button and hold for 30 seconds. (Use a paper clip or something sharp)
  2. While holding the reset button pressed, unplug the power of the router and hold the reset button for 30 seconds
  3. While still holding the reset button down, turn on the power to the unit again and hold for another 30 seconds.

This process usually works for resetting any router to it's factory setting.

Note: It is worth reading more about how to reset routers with the 30 30 30 reset and what the risks and considerations are when resetting your router this way, instead of just rebooting it.


Default factory settings for BT Whole Home Wi-Fi

If you have performed a reset of your Whole Home Wi-Fi device or not changed the defaults, you should be able to access it with the following settings:

Default Network name (SSID): BTWholeHome-XXX
Default subnet mask: 255.255.255.0

Note: If you are using the default settings you should change them to increase security and prevent unathorized access to your network.



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