Image of a Arris router with 'Router Reset Instructions'-text and the Arris logo

How to reset your Arris router
And restore the default password and settings

If your Arris router is acting up, or you have forgotten your password, you can reset it to get it back to the defaults.

There are two fairly easy ways to do this:

  • Option 1: Through the admin interface
  • Option 2: Pressing the reset button

Before we proceed: All your custom settings will be lost

When you reset your Arris router all the current settings will also be lost, consider this before performing the reset.


Option 1: Reset through the admin interface

If your Arris router configuration is still working, and you know the admin password, you can use this option.

Prerequisites

Once you have all things needed from the checklist we can continue resetting your Arris router.

  1. Open a web browser of your choosing (Firefox, Chrome, Safari, Internet Explorer, ..)
  2. Navigate to http://192.168.0.1.
    Common IPs for Arris routers are
    • 192.168.1.1
    • 192.168.0.1
    • 192.168.100.1
  3. Login to your device with your username and password. The most common combination for Arris routers is admin / password
  4. The reset page can differ a bit depending on your Arris model, look for the following:
    • Utilities > factory defaults > Factory Defaults
  5. Click the factory reset / restore option and confirm as needed
  6. Wait for a while for the router to reboot.

Option 2: Pressing the reset button

If you don't remember the password to your Arris your router, or it is not working, this is probably the way to go.

Prerequisites
  • Physical access to the Arris router/modem.
  • A paperclip or similar sharp object.
    (This might not be needed, depending on which Arris model you have)

Step 1: Locate the reset button

Examples of reset buttons on different routers and modems.

The reset button is usually hidden inside a small hole, but sometimes also sticking out like a normal button.

If you can't find any reset button on your Arris router it might also be that the WPS button acts as a reset button when pressed long enough.

Step 2: Perform the Arris reset sequence

The reset sequence for your router is as follows:

  1. Ensure that the device is powered on
  2. Press and hold the reset button for about 10 seconds.
  3. When the LED lights start flashing, let go of the reset button
  4. Wait a minute or so for the LED lights to start lighting as usual.

Your Arris router is now reset to its factory defaults.