TG862G
Touchstone Wireless Telephony Gateway

The Arris TG862G router has 300mbps WiFi, 4 Gigabit ETH-ports and 0 USB-ports.
It is also known as the Arris Touchstone Wireless Telephony Gateway.

Quick links:
Default password/Login
User Manuals


TG862G router specifications (specs)

System specs
CPU: n/a
RAM: 128 MiB + 8 MiB
Flash: 16 MiB + 2 MiB
Custom firmwares: None
Connectivity
WiFi: 300mbps (bgn)
WiFi bands: 2.4GHz
WiFi throughput: n/a
WAN: None
ETH: 4 x Gigabit ports
USB-ports: 0

Arris TG862G review (quick overview)

Here is the quick comparison of how the Arris TG862G compares to other routers on our site:

Average 27/100
Editor 68/100
WiFi 6/100
Hardware 7/100
Current price $29.99

For a full list of routers and how they compare to the TG862G, check the Router Buying Guide which will help you buy the most price-competitive router.

Hard reset instructions for Arris TG862G

If your TG862G router is not working as it should, dropping connections or not being responsive, you should first do a reset of the router to see if the problems persist. Other scenarios where you might want to reset your router is if you've forgotten the password or misconfigured it and can't get access anymore.
Your can reset your Arris TG862G in the following way(s):

The 30-30-30 reset

There are no specific instructions for this model yet, but you can always do the 30-30-30 reset as follows:
  1. When router is powered on, press the reset button and hold for 30 seconds. (Use a paper clip or something sharp)
  2. While holding the reset button pressed, unplug the power of the router and hold the reset button for 30 seconds
  3. While still holding the reset button down, turn on the power to the unit again and hold for another 30 seconds.

This process usually works for resetting any router to it's factory setting. If that doesn't work be sure to check out the questions and answers incase someone else has had similar problems resetting their router.

Note: It is worth reading more about how to reset routers with the 30 30 30 reset and what the risks and considerations are when resetting your router this way, instead of just rebooting it.


Default factory settings for Arris TG862G

If you have performed a reset of your TG862G device or not changed the defaults, you should be able to access it with the following settings:

Default Network name (SSID): TG862GXX
Default subnet mask: 255.255.255.0

Note: If you are using the default settings you should change them to increase security and prevent unathorized access to your network.



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