Image of a BT router with 'Router Default Passwords' text and the BT logo

BT Default Usernames & Passwords
The default credentials needed to login to your BT router

Info updated July 2, 2020

The majority of BT routers have a default username of admin, a default password of ''randomly generated'', and the default IP address of 192.168.1.254.

These BT credentials are needed when doing a login to the BT router's web interface to change any settings.
Since some of the models don't follow the standards, you can see those in the table below.

Below the table are also instructions on what to do incase you forget your BT router password, need to reset your BT router to its factory default password, or the password reset doesn't work.

Tip: Press ctrl+f (or cmd+f on Mac) to quickly search for your model number.

BT default Password List (Valid July 2020)

Model Default Username Default Password Default IP address
Home Hub 5A
Home Hub 5A default factory settings
admin ''randomly generated'' 192.168.1.254
Home Hub 5B
Home Hub 5B default factory settings
admin ''randomly generated'' 192.168.1.254
Smart Hub
Smart Hub default factory settings
admin ''randomly generated'' 192.168.1.254
Smart Hub Type A
Smart Hub Type A default factory settings
admin ''randomly generated'' 192.168.1.254
Smart Hub Type B
Smart Hub Type B default factory settings
admin ''randomly generated'' 192.168.1.254
Voyager 2000
Voyager 2000 default factory settings
admin admin 192.168.1.1


Instructions and common questions

Forgot your BT router password?

Have you changed the username and/or password of your BT router and forgotten what you changed it to?
Don't worry: all BT routers come with a default factory set password that you can revert to by following the instructions below.

Reset BT router to default password

If you decide to revert your BT router to it's factory defaults, you should do the 30-30-30 reset as follows:

  1. When your BT router is powered on, press and hold the reset button for 30 seconds.
  2. While still holding the reset button pressed, unplug the power of the router and hold the reset button for another 30 seconds
  3. While still holding the reset button down, turn on the power to the unit again and hold for another 30 seconds.

Your BT router should now be reset to its brand new factory settings, Check the table to see what those are (Most likely admin/''randomly generated'').
If the factory reset didn't work, check out the BT 30 30 30 factory reset guide .


Important: Remember to change the default username and password to increase the security of your router after the factory reset, as the default passwords are available all over the web (like here).

I still can't access my BT router with the default password

Make sure that you have followed the reset instructions correctly as the BT routers should always rever to their factory default settings when reset.
Otherwise, there is always the risk that your router is damaged and might need to be repaired or replaced.