Image of a Z-Com router with 'Router Default Passwords' text and the Z-Com logo

Z-Com Default Usernames & Passwords
The default credentials needed to login to your Z-Com router

Info updated April 29, 2021

The majority of Z-Com routers have a default username of admin, a default password of password, and the default IP address of 192.168.1.1.

These Z-Com credentials are needed when doing a login to the Z-Com router's web interface to change any settings.
Since some of the models don't follow the standards, you can see those in the table below.

Below the table are also instructions on what to do incase you forget your Z-Com router password, need to reset your Z-Com router to its factory default password, or the password reset doesn't work.

Tip: Press ctrl+f (or cmd+f on Mac) to quickly search for your model number.

Z-Com default Password List (Valid April 2021)

Model Default Username Default Password Default IP address
AC-1027-I
AC-1027-I default factory settings
admin password 192.168.1.1
XG-580
XG-580 default factory settings
- default 192.168.0.10
ZC-3625-5-23
ZC-3625-5-23 default factory settings
- Password 192.168.1.1


Instructions and common questions

Forgot your Z-Com router password?

Have you changed the username and/or password of your Z-Com router and forgotten what you changed it to?
Don't worry: all Z-Com routers come with a default factory set password that you can revert to by following the instructions below.

Reset Z-Com router to default password

If you decide to revert your Z-Com router to it's factory defaults, you should do the 30-30-30 reset as follows:

  1. When your Z-Com router is powered on, press and hold the reset button for 30 seconds.
  2. While still holding the reset button pressed, unplug the power of the router and hold the reset button for another 30 seconds
  3. While still holding the reset button down, turn on the power to the unit again and hold for another 30 seconds.

Your Z-Com router should now be reset to its brand new factory settings, Check the table to see what those are (Most likely admin/password).
If the factory reset didn't work, check out the Z-Com 30 30 30 factory reset guide .


Important: Remember to change the default username and password to increase the security of your router after the factory reset, as the default passwords are available all over the web (like here).

I still can't access my Z-Com router with the default password

Make sure that you have followed the reset instructions correctly as the Z-Com routers should always rever to their factory default settings when reset.
Otherwise, there is always the risk that your router is damaged and might need to be repaired or replaced.