Image of a Virgin Media router with 'Router Default Passwords' text and the Virgin Media logo

Virgin Media Default Usernames & Passwords
The default credentials needed to login to your Virgin Media router

Info updated March 14, 2023

The majority of Virgin Media routers have a default username of admin, a default password of ''randomly generated'', and the default IP address of

These Virgin Media credentials are needed when doing a login to the Virgin Media router's web interface to change any settings.
Since some of the models don't follow the standards, you can see those in the table below.

Below the table are also instructions on what to do incase you forget your Virgin Media router password, need to reset your Virgin Media router to its factory default password, or the password reset doesn't work.

Tip: Press ctrl+f (or cmd+f on Mac) to quickly search for your model number.

Virgin Media default Password List (Valid March 2023)

Model Default Username Default Password Default IP address
Super Hub 1
Super Hub 1 default factory settings
admin ''randomly generated''

Instructions and common questions

Forgot your Virgin Media router password?

Have you changed the username and/or password of your Virgin Media router and forgotten what you changed it to?
Don't worry: all Virgin Media routers come with a default factory set password that you can revert to by following the instructions below.

Reset Virgin Media router to default password

If you decide to revert your Virgin Media router to it's factory defaults, you should do the 30-30-30 reset as follows:

  1. When your Virgin Media router is powered on, press and hold the reset button for 30 seconds.
  2. While still holding the reset button pressed, unplug the power of the router and hold the reset button for another 30 seconds
  3. While still holding the reset button down, turn on the power to the unit again and hold for another 30 seconds.

Your Virgin Media router should now be reset to its brand new factory settings, Check the table to see what those are (Most likely admin/''randomly generated'').
If the factory reset didn't work, check out the Virgin Media 30 30 30 factory reset guide .

Important: Remember to change the default username and password to increase the security of your router after the factory reset, as the default passwords are available all over the web (like here).

I still can't access my Virgin Media router with the default password

Make sure that you have followed the reset instructions correctly as the Virgin Media routers should always rever to their factory default settings when reset.
Otherwise, there is always the risk that your router is damaged and might need to be repaired or replaced.

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